The Boss

Happy Boss = Happy life for his subordinates! I will give you the hot tip – your boss doesn’t lie awake at night thinking about you, your career or your department. It doesn’t really matter what your target is: Gross or net profit (money), number of units, customer satisfaction, net promoter score and so on. The only thing that matters is target achievement. The rest happens afterwards and gives your boss something to complain about.

Depending on what other departments your manager is responsible for, that determines how much they will be looking at your particular department or target.

Whatever you do, make sure you are transparent about your target and your progress towards achieving it.

The sooner you find out what is important to your boss, the easier your life will be. Usually your boss will have some little pet hate that you may not figure out straightaway. The best way to do this is to ask them what the most important thing is that you can do for them. It may be something simple, like making sure the display is straight, putting the colours in rainbow order or grouping like products together, or maybe the boss is just pedantic? If this is the case and you can do what they want, they will be instantly happy. They will also appreciate that you asked them how they want a task done. This is not something that you should just blurt out; instead, it should be done in a structured meeting.

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Extract from the book – ‘Sales Manager Reset’. Copyright © MMXVII Allan Lorraine ALL RIGHTS RESERVED. No part of this book may be reproduced or transmitted in any form whatsoever, electronic, or mechanical, including photocopying, recording, or by any informational storage or retrieval system without the expressed written, dated and signed permission from the author.